Salesforce Interaction Studio bridge the gaps between online and offline customer experiences to create a unified communication strategy across the brand’s all own channels including email, social, mobile, in-store, ATM, kiosks, and more. It also empower brands to micro-manage their customers’ journey, allowing them to drill-down into each touchpoint and provide an experience that compels the customer to take actions beneficial for both.

Mirum India & Salesforce hosted a live webinar to discuss how Salesforce Interaction Studio can help brands build a 1-to-1 customer engagement strategy in real-time across all online and offline channels.